Sales Agreement

Article 1 - Parties

1.1 Seller

Company Name: ÇiftGeyik Ren Ev Dekorasyon ve Koleksiyon Ürünleri Tekstil San. ve Tic. A.Ş. (Hereinafter referred to as the "SELLER")
Address: Meşrutiyet Mah. Ebe Kızı Sok. Akhan No:17 Şişli Istanbul
Customer Service Phone and Email Address: 444 1917 | mh @ renhome.com
Website for Purchases: renhome.com

1.2 Buyer

[BUYER INFORMATION]

Article 2 - Subject

The subject of this contract is to determine the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts regarding the sale and delivery of the product whose characteristics and sales price are specified below, which the BUYER has ordered electronically from the websites of the SELLER.

Article 3 - Subject of the Contract Products

The type and quantity of the product(s), brand/model, color, sales price, and delivery information are specified below.

[PRODUCT INFORMATION]

Payment Method and Plan: [PAYMENT METHOD]

Recipient and Address for Delivery:
[DELIVERY ADDRESS]

Invoice Information:
[INVOICE ADDRESS]

Article 4 - General Provisions

4.1 The BUYER acknowledges and declares that they have read and become knowledgeable about the basic qualifications of the product/products subject to the contract, the sales price including taxes, the payment method, the delivery terms and expenses to be borne by the BUYER, the delivery time, and the full trade name, clear address, and contact information of the SELLER on the website. The BUYER accepts and declares that they place this order electronically after reading and being informed about the preliminary information related to the address to be given by the SELLER to the BUYER before the conclusion of the distance contracts, the basic characteristics of the products ordered, the prices of the products including taxes, payment, and delivery information.
4.2 If the SELLER cannot fulfill the obligations arising from the contract before the expiration of the performance obligation due to the impossibility of performance of the product or service subject to the order, the SELLER informs the BUYER of this situation before the expiry of the performance obligation arising from the contract and can supply a different product of equal quality and price to the BUYER.
4.3 The SELLER may supply a different product of equal quality and price to the BUYER before the expiration of the performance obligation arising from the contract, provided that there is a justifiable reason.

Article 5 - Delivery Method of the Product

5.1 The product subject to the contract shall be delivered to the BUYER or the person/entity at the address indicated by the BUYER within the period specified on the website as preliminary information, depending on the distance of the BUYER's place of residence, not exceeding the legal 30-day period for each product. Any shipping fee related to the delivery mentioned above shall be borne by the BUYER, and will be separately reflected on the invoice under the name "Shipping Fee."
5.2 If the product subject to the contract is to be delivered to a person/entity other than the BUYER, the SELLER shall not be held responsible for the refusal of delivery by the person/entity to whom the delivery is to be made.
5.3 The SELLER shall not be held responsible for the failure to deliver the ordered product to the BUYER due to any problems encountered by the shipping company during the delivery process.
5.4 The SELLER is responsible for delivering the product subject to the contract in a sound, complete, and compliant with the specifications specified in the order, along with any warranty documents and user manuals if available.
5.5 It is a prerequisite for the delivery of the product subject to the contract that the declaration confirming the acceptance and approval of the contract in electronic form and the payment of the sales price by the BUYER through the payment method preferred by the BUYER have been made. In case the product price is not paid for any reason or is cancelled in the bank records, the SELLER shall be deemed relieved of the obligation to deliver the product.
5.6 In the event of unauthorized use of the BUYER's credit card by unauthorized persons, unrelated to the fault of the SELLER, or if the relevant bank or financial institution does not pay the product price to the SELLER due to any reason, the BUYER is obliged to send the product price to the SELLER's bank account within 3 days. There shall be no need for any further notice for the maturity of the BUYER's debt.
5.7 If the SELLER cannot deliver the product subject to the contract within the specified period due to force majeure, the SELLER shall notify the BUYER of this situation, and in this case, the BUYER may cancel the order, request a replacement of the product subject to the contract with an equivalent, or defer the delivery period until the impediment is removed. In case the BUYER cancels the order, the amount paid shall be refunded to the BUYER within 14 days. In payments made by credit card, the product amount shall be refunded to the relevant bank. The BUYER acknowledges and undertakes that the SELLER shall not be held responsible for any delay in the reflection of this amount in the BUYER's accounts after the refund to the bank.

Article 6 - Right of Withdrawal

The BUYER has the right of withdrawal without the need to specify any reasons within 14 days from the delivery of the product subject to the contract to themselves or to the person/entity at the address indicated by the BUYER. However, in cases where the reasons are specified in the preliminary information form, the return of the product cannot be accepted, and the BUYER completes their purchase by accepting these conditions. In order to exercise the right of withdrawal, it is necessary to notify the SELLER within the 14-day period, in accordance with the method specified in the preliminary information form, and the product must be unused. In the event of the exercise of this right,
a) The invoice of the product delivered to the 3rd party or the BUYER, (In cases where the invoice of the product to be returned is corporate, the return must be made together with the return invoice issued by the corporation. Returns of orders issued on behalf of corporations will not be completed unless a RETURN INVOICE is issued)
b) "Return or Exchange Form" available on the website,
c) The box, packaging, and if any, standard accessories of the products to be returned within the 14-day period must be delivered complete and undamaged. After these documents reach the SELLER, the product price shall be refunded to the BUYER within the period specified within the framework of the "Regulation on Distance Contracts."
The procedures and information regarding the shipping fee of the product returned due to the right of withdrawal are specified in the "Preliminary Information Form." When returning the product to the SELLER, the original invoice presented to the BUYER during the delivery of the product (for the sake of consistency in our accounting records) must also be returned, and if the invoice is not sent to the SELLER together with the product or within 5 days from the date of shipment of the product at the latest, the return process will not be completed, and the product will be returned to the BUYER with freight collect. The phrase "return invoice" will also be written on the invoice to be returned together with the product and will be signed by the BUYER.

Article 7 - Products Excluded from the Right of Withdrawal

According to the "Distance Contracts Regulation" published in the Official Gazette dated November 27, 2014, the right of withdrawal cannot be exercised in the following cases:
a) Contracts related to goods or services whose prices depend on fluctuations in financial markets and are not under the control of the seller or supplier.
b) Contracts related to goods prepared according to the consumer's requests or personal needs.
c) Contracts related to the delivery of perishable or expired goods.
d) Contracts related to goods that are unsealed after delivery and cannot be returned due to health and hygiene reasons.
e) Contracts related to books, digital content, and computer consumables provided in a physical environment if the protective elements such as packaging, tape, seal, package have been opened after delivery of the goods.
f) Contracts related to the delivery of periodicals such as newspapers and magazines, except for subscription agreements.
g) Contracts related to services for accommodation, transport of goods, car rental, food and beverage supply, and entertainment or leisure activities to be performed on a specific date or period.
h) Contracts related to electronic services performed instantly or non-material goods delivered instantly to the consumer.
i) Contracts related to services started with the approval of the consumer before the expiration of the right of withdrawal period.

Article 8 - Default of the Debtor

In case of default by the BUYER, the BUYER accepts to pay the damages and losses incurred by the SELLER due to the delayed performance of the debt. In cases where the default of the BUYER is due to the fault of the SELLER, the BUYER shall not be obliged to compensate for any damages and losses.

Article 9 - Competent Court

In the implementation of this contract, the Consumer Arbitration Committees and Consumer Courts in ISTANBUL are authorized up to the value announced by the Ministry of Customs and Trade. In case the order is approved, the BUYER is deemed to have accepted all the terms of this contract.